At The Citizens Foundation (UK) we solely rely on your support and donations. So, we understand and appreciate that your decision to choose us for your donations is your way of showing your confidence in us to carry out our vital work.

You rely on us to keep your information protected and so we work to be as clear as we can, about why we need your personal details and how we’ll use them.

You matter to us, and so does your privacy.

What do we collect?

E-mail addresses and other personally identifiable data about visitors to this site are collected only when voluntarily submitted. We care about the security of your personal data and we employ several different security techniques and want to protect your personally identifiable information from unauthorised access by users inside and outside the organisation.

Google Analytics

Our website uses Google Analytics, which is a website analytics service provided by Google which helps us understand website traffic and usage in order to optimize your experience. By using this website, you consent to the Google Privacy Policy for the purposesset out above. You can opt out of Google Analytics if you disable or refuse the cookie, disable JavaScript, or use the opt-out service provided by Google.

We do want to remind our donors that “total security” does not exist and that we do everything we can to ensure the protection of our donors’ information but unauthorised third parties may unlawfully access your private data. You provide us with this information at your own risk.

How we use the information we collect?

We may collect information about you directly whenever you interact with us. This can be when you contact TCF directly, follow us on social media or make donations to us.

You will not receive offers from other companies or organisations as a result of giving your details to us.

We may need to share limited information with our service providers who help us to prepare and send you our communications or process your donations and other responses. However, we do not allow these organisations to use your data for their own purposes and take care to ensure that they keep your data secure, and delete it when it is no longer needed.

We may, make changes to our policy. If any of these changes affect the way we use your personal information, we will ensure that you are made aware of it, whether it be by direct contact with you or on our website.

Will TCF share my data with anyone else?

We will only use your information within TCF for the purposes for which it was obtained. TCF will not, under any circumstances, share or sell your personal data with any third party for their own marketing purposes, and you will not receive marketing from any other companies, charities or other organisations as a result of giving your details to us.

We will also comply with legal requests where disclosure is required or permitted by law and so we might disclose any relevant information to law enforcement or any other government officials in sole discretion if we believe it is necessary in connection with investigations or enquiries into activity that is deemed illegal as it may put us, or you to any information liability.

Your data is only processed outside the EU where TCF has verified that appropriate standards and safeguards are in place.

Do we collect any 'sensitive data'?

We do not collect any “sensitive personal data” about our donors. Clear notices will be provided on application forms for such events so that it is clear what information we need and why we need it.

If we do store any sensitive personal data, it is collected and stored on our secure database. If we don’t’ use your information it is deleted after 2 years and never, at any point shared with third parties.
You will always be able to access the personal information you share with us.

Contact Us

For questions related to personal or financial information, please write to us at info@tcf-uk.org or call 020 3701 0373.